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Order CycleWe aim to have your order processed and your chosen item awaiting dispatch within 2/3 hours and, depending on the urgency of your request i.e. if you have indicated 'next business day' delivery, we can have the goods with you the very next day.
PENDING Waiting to process.
PROCESSING Order being processed
WAITING DESPATCH Order awaiting 3rd party courier pick up.
DELIVERY Order out for delivery.
COMPLETED Order complete, you can log-in for your invoice.
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Mrs McGarry ,Says : A 1st Class Service from 1staudiovisual.Ordered washing machine late Wednesday evening delivery to be Friday. Excellent communication service from the delivery company 1 call to say they would be here between 3pm & 5pm was that ok and a 2nd call just to say they were delayed in traffic and were on there way. The online tracking is fantastic i was kept upto date with everything. Washing Machine was £50 cheaper than Comet and with Free Delivery. I will be using 1staudiovisual again & will pass this on to everyone i know.
George Derrick ,Says : Initially I was delighted with the service offered by your company. This changed to trepidation when it appeared that contrary to what was previously advised, the article was not in stock & delivery would be protracted. rnrnFortunately the problem was somehow rectified, and the subsequent performance of your salesv team was exemplary.
J Knowles ,Says : Just a quick note to say how impressed i was with your customer service right through to delivery of my tv. The Tv was £200 cheaper than anywhere else i had looked. From when i ordered i was informed via email of what stage my order was at. I ordered late sunday night and chose standard delivery. I was watching my new tv by tuesday evening. Its very refreshing ordering online and been informed of everything instead of having to ring and chase which i have done many times in the past with other internet companies. Thanks for your fantastic service i will definately recommend you!!
John Palmer ,Says : I work in the service industry and usually I cant be bothered to provide any feedback but in this case I feel I should make an exception due to the incredibly efficient way my order has been dealt with.rnA benchmark for others to match and the product was £300 cheaper than other major outlets, Comit, John Lewis etcrnThanks & well done
john icke ,Says : very competitive prices and a great delivery service,little wonder that dsg and comet are in trouble
J Milnes ,Says : I am very impressed with the exceptional service that you have given me in the past week. Order placed one day, delivered the next with full progress details. Just wish that every order that I place over the internet met with such fantastic response. I have already recommended you to 3 other people.rnrnThank you
Andy ,Says : Really impressive stuff - good email communications and prompt delivery. Would recommend.
Hugh Martin ,Says : I ordered the ULTRA THIN WALL MOUNT FOR SAMSUNG LED 46 INCH at 8 pm on Sunday on free delivery and it was delivered on Tuesday morning.
Ian Burns ,Says : EXCELLENT!!. No problems at all. The progress of my order was easily monitored online. I chose to buy a TV from 1staudiovisual.co.uk for two reasons. (1) they were offering the cheapest price for the make and model number of my chosen TV. (2) having looked at their website, I noted that the delivery service was much better than most. The courier did ring me before the proposed delivery to check it was a suitable day. I confirmed it was and he said he would ring late afternoon/evening the day before to give me a 2 hour time slot for delivery. True to his word, he did ring me the day before delivery with a 2 hour time slot and did deliver within that time slot. No waiting in all day! Credit must go to the courier from Birmingham (I didnt note his name), who was both curteous and did what he said he would do. I couldnt ask for anything more from this transaction with 1staudiovisual. Needless to say that if their price is competitive for any future audio/visual purchases, then I wont hesitate to use 1staudiovisual.rnIan Burns
Mazz Blake ,Says : First of all massive thanks to Phil and John received everything today. FANTASTIC SERVICE!!! I just need to know if its ok to mount the Blueray on its side in a U bracket; cant find anything in the manual about it. What do you guys reckon? Again thanks tons will give you loads of recommendations.. Mazz
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| GLOBAL RETAILER
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1staudiovisual.com.au
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1staudiovisual.co.th
- 1staudiovisual.com |
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Established in 2000 and with more than 1 million delighted customers globally, 1staudiovisual is now the UK's best priced audiovisual retailer consistently offering the very best prices and service with FREE mainland delivery nationwide. Order today - next day delivery available!
"As part of a $multi-million global corporation fast expanding into new countries every year, we enjoy considerable buying power. Adding the very latest technology, optimisation and streamlining efficiencies of on-line processing, ensures we can always offer prices that simply can't be beaten." Dennis Ogilvie - President.
With our business model we prefer not to offer costly pre-sales assistance as all answers can be found in our customer support section, or by calling the manufacturer for technical questions before returning to order on-line with us.
You can rest assured that our company is 100% recession-proof. After 9 years of profitable trading in three countries and consistently growing, we have considerable cash reserves, no debts and require no bank or other loan/funding. We have no expensive retail outlets and have offices and call centres in the UK and abroad, affording us and you unbeatable savings. Whilst solely UK based retailers are closing down every day, we are growing with explosive success. (Sales up 179%). In today's market, we are the safest place to shop.
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Reg in England No. 04939989 |
VAT No. 851 2968 09 |
Data Protection Reg No PZ9681771 |
(Reg Office) Enterprise House, 21 Buckle Street, London, E1 8NN |
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Tel: 0871 899 2409 Sales (10AM - 1PM) Fax: 0870 478 6595 (Sales) Fax: 0870 479 3835 (Accounts)
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