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UK MAINLAND DELIVERIES
Free delivery is available on all items over £250, dispatched in 3-5 days and delivered anytime between 9-6 pm. You will be notified the day of dispatch by e-mail and for most items if you are out when the 3rd party courier arrives, they will leave a card to contact their local depot to arrange re-delivery or pick-up.
Next business day delivery is available on ALL items, with cost dependent on weight. Price is highly subsidised, for example all items up to the size and weight of a 42 inch plasma can be delivered next business day for under 10 pounds!
The next business day, pre 12 and Saturday delivery service prices can be found by clicking on the blue Delivery tab in between Specifications and Finance on every product page. To be eligible for these services you will need to place your order before 2pm.
Next business day service is undertaken by reputable 3rd party courier services such as Citylink , DHL, TNT and Business Post. While 99% of these deliveries arrive on time, the service is a target rather than a guarantee and any refund for late delivery will be at our discretion.
Saturday services are not necessarily available in all areas and you will be contacted if the service centre in your area is not open on weekends. All delivery times are subject to availability and our sales team will e-mail you to confirm.
NON UK MAINLAND DELIVERIES
Do you live in Northern or the Republic of Ireland? Jersey or Guernsey or Isle of Mann? No problem since you still can benefit from the amazing bargains at 1staudiovisual. We will deliver outside of mainland UK at the following rates.
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Under £39 |
£40 – £199 |
£200 - £1499 |
£1500+ |
| Ireland, Channel Islands |
£10 |
£29 |
£99 |
£129 |
| Northern Ireland, Isle of Mann |
£5 |
£19 |
£59 |
£89 |
50 inch and larger televisions may be subject to additional carriage charges dependant on delivery location. A sales representative will contact you with a quote in this case. Please note, due to the additional distances involved, pre 12 delivery services are not available for AB and IV postcodes and next business day deliveries will be made in two working days rather than one. For deliveries to the Shetland Islands, Hebrides, and Orkney islands a sales representative will call you with a quote.
We do not deliver to Europe or any countries outside the United Kingdom and Republic of Ireland.
At the point of delivery you may be asked for identification such as a passport, recent utility bill, driving license or bank statement.
Throughout your order we will keep you updated on progress via your account, by e-mail and by SMS. Orders are delivered by one of our couriers between 8am - 6pm Monday - Friday.
Please note that we shall not be liable for any losses, costs, damages, charges or expenses caused by any delay in delivering goods. In the unlikely event that your product appears lost or is damaged in transit please contact us immediately. Please keep the original packing in case you have any reason to return your purchase.
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