Order tracking, 1staudiovisual UK - How can I track my order during transit?

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Steve Clark ,Says :

excellent service once again many thanks.

l.giacomini ,Says :

fantastic service.placed order ordering itemmid afternoon , delivered next morning.very helpfull staff at time of

Angela Booth ,Says :

I just wanted to say thank you for the excellent service I have received from your company. I ordered my new TV from you last Saturday and I received it on Tuesday. The communications were excellent - keeping me informed of the order progress all along and it was the best price I could find on the web as well. Well done I have had some terrible experiences with companies recently and this made a refreshing change. I will leave positive reviews for you on Trustpilot Trusted Rviews and Google reviews because in my experience customers are quick to complain when things go wrong but not enough say thank you when things go well. Thanks again. Angela Booth

Andy Reed ,Says :

Ordered Micro HiFi system on Tuesday pm arrived next day! Excellent service and communication. Will definitely use again!

Trevor Coard ,Says :

I like the visible "Order Cycle" map view very much - excellent informative system! Many thanks, Trevor.

Paul Burgess ,Says :

Received with thanks. Very efficient & helpful service, we shall purchase from you again.

Hilary Henry ,Says :

Outstanding Service - ordered late afternoon over the busy Christmas period and received excellent communication from item being picked to being delivered to my door 2 days later. Highly recommend.

John A Hoyes ,Says :

TV arrived this morning 11-30am I want to thank you for the superb service, and to wish you all a Merry Christmas Kindest Regards John Hoyes

Jackie ,Says :

Really great system for ordering and communicating. Will always use 1staudiovisual when possible.

Eddie Fisher ,Says :

Thank you very much for your excelent service. Delivered this afternoon,

ORDER CYCLE

If you would like to view the status of your order, please log-in On the account information page you will see the orders that you have placed, select the order you wish to track and click the track button. You can follow what is happening to your order and who is dealing with it. You can add your own comments or questions at the bottom of the order simply by typing into the comments box and pressing update. One of our staff will then be able to reply to you promptly. Please note that due to the very high numbers of daily orders and multiple 3rd party couriers we use, we are unable to provide customers with a tracking number. We can only do so if your goods do not arrive on the day they were due. Please wait until the end of the day (goods can arrive up to 8pm at busy times) and if they have not arrived, please log-in to your account and let us know. One of our sales representatives will e-mail your tracking number and you can use the links above to track your order.

Order Cycle

We aim to have your order processed and your chosen item awaiting dispatch as soon as posible depending on the urgency of your request i.e. if you have indicated 'next business day' delivery, we can have the goods with you the very next day.

PENDING
Waiting to process.

PROCESSING
Order being processed

ALLOCATING
Stock is being allocated to your order

AWAITING DESPATCH
Order awaiting 3rd party courier pick up.

DELIVERY
Order out for delivery with courier.

ACCOUNTS
Order complete, you can log-in for your invoice.

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All prices include V.A.T. at 20%.
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